Last updated: January 2026
This Privacy Policy explains how Qingyunti ("we", "us", or "our") collects, uses and protects information generated when you use the Qingyunti VPN service. Please read this policy carefully before using our services.
To provide the service we may collect: your registration email address, account creation date, plan purchase history and payment status (not card details), and information you voluntarily provide when contacting support.
Qingyunti does not log the websites you visit, browsing timestamps, DNS query records, the association between your original and assigned IP addresses, or any traffic content. We operate on a strict minimal-log principle.
We use collected information to provide and maintain the VPN service, process payments and manage accounts, respond to your technical support requests, and send important account-related notifications. We do not sell personal information to third parties or use it for advertising.
We apply industry-standard security measures including encrypted storage and transport to protect your account information. While we make every effort to protect your data, no method of internet transmission or electronic storage is 100% secure.
Payment processing is handled by third-party providers such as Alipay and WeChat Pay. These providers maintain their own privacy policies, which we encourage you to review.
Our website may use essential functional cookies to keep you signed in and ensure basic site operation. We do not use third-party tracking cookies or advertising cookies.
Account information is retained while your account is active. If you close your account, we delete personal information within a reasonable timeframe, except where retention is legally required.
You have the right to request access to the personal information we hold about you, request corrections to inaccurate information, and request deletion of your account data. To exercise these rights, contact us via our Telegram support channel.
Our service is not directed at children under 13. If we become aware that we have inadvertently collected personal information from a child, we will delete it promptly.
We may update this Privacy Policy periodically. Material changes will be communicated by email or a notice on our website. Continued use of the service after a change constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, please contact us via our Telegram support channel and we will respond as soon as possible.